Privacy Policy

Nestbuk is a marketplace platform connecting customers with beauty, health, and wellness professionals and businesses. This policy applies when you visit our website, use our mobile apps, create an account, list a business, make or manage a booking, contact support, or otherwise interact with Nestbuk.

We collect only the information needed to provide, secure, improve, and support Nestbuk. We do not sell personal data. We do not allow third parties to use Nestbuk user data for their own independent advertising or cross-app tracking.

• Create, authenticate, secure, and manage customer and business accounts.
• Show available professionals, services, appointments, pricing, and booking history.
• Process bookings, payments, refunds, confirmations, reminders, and customer support.
• Help businesses manage staff schedules, listings, services, earnings, and customer communications.
• Personalize search results, improve product quality, troubleshoot errors, and prevent abuse or fraud.
• Send service messages and, where allowed, marketing messages that users can opt out of.
• Comply with legal, tax, accounting, safety, dispute resolution, and app store obligations.

We share personal information only when needed to provide Nestbuk, comply with obligations, protect people, or support a user-requested interaction. Categories of recipients may include:

• Service providers that help operate Nestbuk, including hosting, cloud database, analytics, crash reporting, messaging, customer support, app store, payment processing, and security providers.
• Customers and businesses when needed to request, confirm, manage, complete, review, or resolve a booking.
• Legal, safety, and compliance recipients when required by law, to enforce our terms, to prevent fraud, or to protect users, Nestbuk, and the public.
• Business transfer recipients if Nestbuk is involved in a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate privacy protections.

Any service provider that processes personal information for Nestbuk is expected to protect it and use it only for the services we request.

Our iOS and Android apps may request device permissions to support app features. Permission prompts are controlled by your device and can be changed in iOS or Android settings.

Nestbuk may collect and access precise or approximate location information from your device to provide location-based services and improve user experience.

Location data may be used for:

• Showing nearby businesses and services.
• Improving appointment discovery.
• Enhancing search results based on user location.
• Business address and map functionality.
• Fraud prevention and security purposes.

We only access location information with your permission. Users can disable location permissions anytime from device settings.

Nestbuk does not sell users' location data to third parties. Location information may be processed securely through trusted service providers such as Google Maps or related location services required for app functionality.

We keep personal information for as long as needed to provide Nestbuk, maintain security, resolve disputes, meet accounting, tax, legal, and app store obligations, and enforce our agreements. Retention periods vary based on the type of data and why we collected it.

If you create an account, you can request deletion of your account and associated account data from within the app where available, or by contacting us through the website contact form or email. We will delete or de-identify account data unless we need to keep limited information for legal, safety, fraud prevention, accounting, dispute, or compliance reasons.

• Access, update, correct, export, or delete certain personal information.
• Request deletion of your Nestbuk account and associated account data.
• Opt out of non-essential marketing communications.
• Withdraw permission for mobile features such as location, camera, photos, calendar, contacts, or notifications through your device settings.
• Object to or restrict certain processing where local law gives you that right.

Depending on where you live, you may have additional privacy rights. We will respond to requests according to applicable law and may need to verify your identity before completing a request.

Nestbuk is not directed to children under 13, or the minimum age required by local law to use online services. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to Nestbuk, please contact us so we can review and delete it where required.

We may update this Privacy Policy from time to time. The current version will be posted on this page with its last updated date. If changes are material, we may provide additional notice in the app, by email, or through another appropriate method.

For privacy questions, requests, or complaints, contact Nestbuk at: